Swansons unwritten rules of management pdf

Practice shows that those who speak the most knowingly and confidently often end up with the assignment to get it done. Strive for brevity and clarity in oral and written reports.

Be extremely careful of the accuracy of your statements. Avoid surprises! Promises, schedules, and estimates are important instruments in a well-ordered business. Never direct a complaint to the top. When dealing with outsiders, remember that you represent the company. Be careful of your commitments. An elevator speech is the best way. Keep your feet on the ground. Promises, schedules, and estimates are important instruments in a well-ordered business. Don't lean on the often-used phrase, "I can't estimate it because it depends upon many uncertain factors.

Never direct a complaint to the top. A serious offense is to "cc" a person's boss. When dealing with outsiders, remember that you represent the company. Be careful of your commitments. Cultivate the habit of "boiling matters down" to the simplest terms. An elevator speech is the best way. Don't get excited in engineering emergencies. Keep your feet on the ground. Cultivate the habit of making quick, clean-cut decisions. When making decisions, the pros are much easier to deal with than the cons.

Your boss wants to see the cons also. Don't ever lose your sense of humor. Have fun at what you do. It will reflect in your work. No one likes a grump except another grump. Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author. Avoid Newton's Law. However menial and trivial your early assignments may appear, give them your best efforts.

Persistence or tenacity is the disposition to persevere in spite of difficulties, discouragement, or indifference. Don't be known as a good starter but a poor finisher. In completing a project, don't wait for others; go after them, and make sure it gets done. Confirm your instructions and the commitments of others in writing. Don't assume it will get done! Don't be timid; speak up. Express yourself, and promote your ideas.

Practice shows that those who speak the most knowingly and confidently often end up with the assignment to get it done. Strive for brevity and clarity in oral and written reports. Be extremely careful of the accuracy of your statements. Don't overlook the fact that you are working for a boss. Avoid surprises! Promises, schedules, and estimates are important instruments in a well-ordered business.

Don't lean on the often-used phrase, "I can't estimate it because it depends upon many uncertain factors. A serious offense is to "cc" a person's boss.