Windows phone 8 find my phone not working

This can result in issues with apps like Facebook or WhatsApp where no notifications come through, but when you open the app there are a ton of updates queued up. Many Windows Phone 8 users have been complaining about push notifications not working properly on the platform with a number of popular apps. There are some things you can try.

This bug also impacts ringtones, which no longer fade the music in and out when a call comes in. Some users also report generally low volume which they are unable to increase. Toward the end of last year, a number of WP8 users began to complain about random rebooting. The smartphones would simply reboot without warning.

There was also some suggestion that a syncing problem was related. A number of WP8 users with Nokia Lumia handsets reported wildly fluctuating screen brightness. It seems to be related to a bug that impacts on the auto-brightness and causes the screen to flicker as as it struggles to find the right brightness setting. If you find your WP8 device just freezes and the touchscreen is unresponsive, you are not alone.

This issue could have various causes, but the methods to fix it are the same. Some users have complained that their WP8 device is running out of battery juice very quickly. This could be caused by poorly optimized apps, syncing problems, or something else entirely. There are a few things worth trying to see if you can solve the issue.

Reports of problems syncing email accounts and also sending or receiving texts or emails have cropped up. For some WP8 users, this issue has also affected their contacts and other accounts on the device. It seems to have been caused by the Skype app.

Some users have been unable to connect their phones to their PCs in order to sync information and move files. Fortunately, there are tools and alternative methods to help you fix the problem and get any updates you may need. Some people have reported being unable to charge their phones. When plugging them in, they charge as expected, but when unplugged, the battery drops to where it was before the charging began. A few users have had the unfortunate experience of opening an app, only for it to crash immediately, or after a while of working normally.

Some users are having problems with downloading and installing new apps to their devices. Windows Phone 8 is capable of interacting with another Microsoft service, OneDrive, in order to sync documents, media, and other files across devices. Performing a factory reset is often the last resort when dealing with the various problems a phone may have. However, even the factory reset goes wrong sometimes. In this case, the spinning gears that signify the phone is performing a function continue to spin much longer than usual over 30 mins.

If this happens, there are a few things to try to get the phone back in working condition. Problem: Black screen during calls A lot of few people have encountered persistent problems with their screen going black whenever they make or receive a call on their Windows Phone 8 device. Workaround : If you tap the Power button twice the screen should blink back to life, but you may have to act quickly to end the call.

Potential fixes : This is likely an issue with the proximity sensor. Give it a wipe or try using compressed air on the top edge to blast any dust away. Some people have reported success by pushing on the screen where the proximity sensor is located.

You could ask for a replacement unit, although some people have encountered the same issue on more than one device. Glitch: Camera not working Some people have had problems with their camera on their Windows Phone 8 device.

Workarounds : Try pressing and holding the camera button for a couple of seconds and see if that starts it. Press and hold the volume down button and the power button together for 10 seconds. Active 7 years ago. Viewed times. When I click the "Find My Phone" button again, it says: We're sorry, but we weren't able to find your phone.

There are two checkboxes: 1 always use push Improve this question. Dave Dave 3 3 bronze badges. When did you check them? Just curious, did it ever update? I just looked at mine. It said it was in the street outside my office, so I think that's where it was the last time it transmitted it's location. Eric, no, on the windows phone website, I still get the message "We're sorry, but we weren't able to find your phone I see below it's working for you, so glad it's working for somebody.

Add a comment. Active Oldest Votes. On your PC, close and reopen the Your Phone app. Updates will be installed automatically if this option is enabled on your PC. To update the app manually, ensure your PC is connected to the internet first and then:. If the Your Phone Companion app is still in an "update state," wait a few minutes, then restart your Android device. Updates will be installed automatically if this option is enables on select Samsung or Duo devices.

To update the app manually, ensure your select Samsung or Duo mobile device is connected to the internet first and then:. In the upper right-hand corner, " If an update is available, you should see a dialog. Tap Update. If the Link to Windows app is still in an "update state," wait a few minutes, then restart your select Samsung or Duo device.

Please check that your app version meets the minimum version required. Here's how to check if you have the latest version.

The About this app section includes the version number of the current Your Phone app installed on your PC. Please check that the version number is equal to or greater than Your Phone 1. If you have an app version that is less than this requirement, then update your app or file a bug using the Feedback Hub if there are no updates available.

Tap Advanced , and then scroll until you see Version number. Please check that the version number is equal to or greater than 1. If you have an app version that is less than this requirement, then update your app or file a bug by sending us feedback if there are no updates available.

After updating to Android 10, if you are unable to launch permissions for features notifications, messages, photos please complete the following steps:. If you do have the latest update, have performed a manual check of your app version number, and are still seeing the "Update Required" page then please send us feedback to file a bug with us. Select Send feedback and follow instructions to file a bug with the necessary information. You'll be prompted to share diagnostic data from your mobile device.

Selecting Allow helps provide additional data for diagnostic purposes so we may understand what's going on with your mobile device. If you're looking for troubleshooting for a specific feature in the Your Phone app, find it in the list below:. Troubleshoot messages. Troubleshoot photos. Troubleshoot calls. Troubleshoot apps. Troubleshoot phone screen. Troubleshoot notifications. Create a free Team What is Teams?

Learn more. Find My Phone not working Ask Question. Asked 8 years, 8 months ago. Active 7 years, 11 months ago. Viewed 7k times. I lost my Lumia , and replaced it with Lumia Now, Find My Phone doesn't seem to be working. Here's what I mean: Are all Lumia 's like this? Improve this question. Louis Waweru. Louis Waweru Louis Waweru 1, 4 4 gold badges 23 23 silver badges 35 35 bronze badges. Not an answer, but my Nokia on EE in UK has 'ring, lock, erase or find your phone' written underneath 'find my phone' in the settings menu and I have two tick boxes in the settings page - 'Send apps to my phone using push notifications not SMS ' and 'Save my phone's location periodically and before the battery runs out to make it easier to find'.