Call tracking programs

They want to add new widgets and features at will. They want to tweak the platform to their liking, whenever they want. Some platforms are better for this than others. It may work well for you now, but will it continue working well for you as you expand your business? If this is important to you, look for a platform that conveniently allows you to manage seats and expand your capabilities.

Some platforms get real fancy. They offer some kind of smart call analysis. Utilizing artificial intelligence AI , they can tell you more about how your calls went—and maybe even make recommendations for how to improve. You can also find platforms with some automated features. For example, you may be able to automate reporting, or even automate your calling strategy with dialing.

Almost any kind of automation can meaningfully boost your productivity as a team. After all, it completely replaces some manual effort. Nimbata is a call tracking and analytics platform that helps you learn more about your customers—and get them to convert.

RingBa is designed for marketers, salespeople, and call centers, attempting to streamline call tracking and analytics. It offers customizability, intuitiveness, and built-in reporting to make your life easier—and your campaigns more effective. It can be used by almost any business or organization, but has special pricing to attract nonprofits. It also sports rules-based call analytics, so you can easier identify areas to improve in your strategy.

With it, you can choose specific phone numbers from the CallFire database and integrate directly with Google Analytics as well as other platforms. Novocall is call tracking software that helps you automate sales calls, record calls, track campaigns, and even chat with customers in other channels.

CallRail also offers keyword tracking, tags, and other tools to make it easier to analyze your results. Retreaver is a data-driven call tracking platform designed to help you analyze inbound phone calls. With it, you can record calls, create campaigns, optimize for conversions, and ultimately end up with happier customers. Infinity is a call tracking platform that helps you manage, record, catalog, and analyze your incoming calls. Hubspot is known for its robust sales and CRM suite, which includes a call tracking app.

It makes call tracking much easier, and analytics very simple. WhatConverts is designed to be an all-in-one solution, offering lead capture forms, call tracking, and built-in reporting.

Use it to track customer interactions across a variety of channels, and gather important data on every call. RingDNA is designed to work well with Salesforce, though you can technically use it by itself. Using call tracking software, you can tie inbound calls directly to marketing channels and campaigns that the caller interacted with before dialing your number.

CallHippo is much more than just a call tracking tool. It gives you everything you need to improve call initiation, sales outcomes, business efficiency of your team, and TAT. You can even track keyword-level attribution on calls, sign-up forms, text messages, and chats from offline and online sources. With in-depth insights into your conversations and real-time customized reporting on call conversations, you can make decisions quickly.

Not only does it provide you with advanced analytics and reporting features, but you can also place calls from your browser without even picking up a phone. Moreover, one-click connects you to a prospect through Voice Over IP or your desk phone. You can even record calls. The option to record every call allows you to keep a record of your conversations. Moreover, the calls are automatically logged into the CRM.

This gives your sales team a seamless experience to spend more time with their prospects. WhatConverts is a leading call tracking, lead capture, and reporting platform. You can use the software to capture phone calls, forms, transactions, chat, and find each lead source. WhatConverts call tracking service offers a full-featured solution that helps you gather incredible information for each call.

Not only does the software collect data, but it also provides advanced reporting and analytics features. This will help you gain critical insights from their call and marketing data. Website: crazycall. CrazyCall is a cloud-based calling software that allows businesses and sales team to reach their customers and leads with minimum-to-no effort. Users can track their calls per particular numbers, make use of auto dialer, call recordings, call transfers, live-listening, and more.

They can also make single calls, no matter what webpage they are on with Click To Call widget. Website: dialogtech. Another program that takes advantage of AI to measure caller intent, lead quality, and conversions, DialogTech boasts proprietary SourceIQ call attribution technology, which makes it easy for companies to personalize call experiences for their users. Website: fluentstream. Heads up, non-profits!

Website: infinity. Infinity is the call tracking platform platform of choice for ambitious businesses that need an advanced partner that also has best-in-class reliability. Infinity also offers fully encrypted SIP calls, allowing companies to enjoy the full benefits of working with a cloud-based partner while simultaneously guaranteeing an unparalleled level of security.

Infinity is available in over 75 countries, and is trusted by brands and agencies of all sizes across the world, including Mazda, TripAdvisor, Rackspace, and Promises Treatment Centers. Website: invoca. Going above and beyond the features offered by many other call tracking software programs, Invoca is an enterprise-level solution that makes use of AI-driven call intelligence, as well as rule-based call analytics for classifying and segmenting calls.

Website: marchex. From simple call tracking to omnichannel call attribution across search, social, and display, Marchex lets marketing teams stop the guesswork, connecting online-to-offline data to better understand what drives a customer to convert.

With keyword-level call tracking, marketers can easily improve their ROI from click-to-call advertising. Website: ringba. Ringba is the ultimate call tracking and analytics platform for marketers, call centers, and agencies that need to manage their call flow, attribute granular data to their campaigns, and optimize their performance using powerful real-time reporting and analytics. Purpose-built for performance, flexibility, and competitive advantage, Ringba is inventing the future of voice, pushing the limits of innovation and changing the way businesses connect with consumers.

Ringba views its clients as its partners, taking a hands-on approach and giving everyone access to live sales and technical support with no contracts or commitments to get started. Website: ringdna. Salesforce users, pay attention. Price: One-month free trial, Three months free with annual payment details.

This allows you to capture the full customer journey, and it scales with your business. With high-level reporting, CallTrackingMetrics helps you see key insights into agent and campaign performance, helping you to make critical business decisions with confidence.